Course
10 Soft Skills You Need
10 Soft Skills You Need
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and...
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Administrative Office Procedures
Administrative Office Procedures
Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you...
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Administrative Support
Administrative Support
Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This workshop will give new administrative assistants tools that will make them...
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Adult Learning - Mental Skills
Adult Learning - Mental Skills
Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. In this manual, we will pay attention to the cognitive domain. This is the domain of knowledge and intellect, and...
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Anger Management
Anger Management
Controlling and limiting anger is important in every aspect of one"s life. Without control you are putting limits on what you can accomplish. Anger can be an incredibly damaging force, costing people their jobs, and personal relationships....
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Appreciative Inquiry
Appreciative Inquiry
Organizations can be thought of as a living being made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning employees will be directed...
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Archiving & Records Management
Archiving & Records Management
Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection; it will also increase...
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Assertiveness & Self Confidence
Assertiveness & Self Confidence
Self-confident and assertiveness are two skills that are crucial for success in life. If you don"t feel worthy, and/or you don"t know how to express your self-worth when communicating with others, life can be very painful. These skills will...
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Attention Skills
Attention Skills
A distracted employee is a less effective employee. Employees who do not pay attention can waste valuable time and make careless mistakes. Your participants will be more efficient at their job, make fewer mistakes, and be more productive overall....
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Basic Bookkeeping
Basic Bookkeeping
Numbers! Numbers! Numbers! Wherever you go, you are bound to see them. On addresses, license plates, phones, prices, and of course, money! Numbers connect us all to each other in many more ways than we might imagine. Essentially, our world...
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