Assertiveness & Self Confidence

Career Development


Self-confident and assertiveness are two skills that are crucial for success in life. If you don"t feel worthy, and/or you don"t know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits to your participants in their professional and personal lives.

The Assertiveness And Self-Confidence workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participant"s lives and have a positive effect on all of them.

Assertiveness And Self-Confidence Course Outline:

Module One: Getting Started
Workshop Objectives

Module Two: What Does Self-Confidence Mean To You?
What is Assertiveness?
What is Self-Confidence?
The Four Styles

Module Three: Obstacles to Our Goals
Types of Negative Thinking
Case Study
Personal Application

Module Four: Communication Skills
Listening and Hearing: They Aren"t the Same Thing
Asking Questions
Body Language

Module Five: The Importance of Goal Setting
Why Goal Setting is Important
Setting SMART Goals
Our Challenge to You

Module Six: Feeling the Part
Identifying Your Worth
Creating Positive Self-Talk
Identifying and Addressing Strengths and Weaknesses

Module Seven: Looking the Part
The Importance of Appearance
The Role of Body Language
First Impressions Count!

Module Eight: Sounding the Part
It"s How You Say It
Sounding Confident
Using "I" Messages

Module Nine: Powerful Presentations
What to Do When You"re on the Spot
Using STAR To Make Your Case

Module Ten: Coping Techniques
Building Rapport
Expressing Disagreement
Coming to Consensus

Module Eleven: Dealing with Difficult Behavior
Dealing with Difficult Situations
Key Tactics

  • Assertiveness And Self-Confidence
  • 1. Getting Started
  • -Pre-Assignment
  • 2. What Does Self Confidence Mean To To You
  • 2a. Case Study
  • Quiz - module 2
  • Activity - What Type of Communication
  • 3.Obstacles to Our Goals
  • 3a. Case Study
  • Quiz - module 3
  • Activity - Rebuttals to Negative Thinking
  • Activity - Stand Up_
  • 4. Communication Skills
  • 4a. Case Study
  • Quiz - module 4
  • Activity - Asking Questions
  • 5. Importance of Goal Setting
  • 5a. Case Study
  • Quiz - module 5
  • Activity - Preparing for Your Challenge Goals
  • Activity - Your Challenge Goals
  • Activity - SMART Goal Setting
  • Activity - Preparing to Set Goals
  • 6. Feeling the Part
  • 6a. Case Study
  • Quiz - module 6
  • Activity - Begin a Self-Worth Inventory
  • Activity - Writing Self-Talk Affirmations
  • 7. Looking the Part
  • 7a. Case Study
  • Quiz - module 7
  • 8. Sounding the Part
  • 8a. Case Study
  • Quiz - module 8
  • Activity - Voice Vocalizing
  • Activity - Practice Projecting Your Voice
  • 9. Powerful Presentations
  • 9a. Case Study
  • Quiz - module 9
  • Activity - Easy Breathing Individual Exercise
  • Activity - Practice Creating I Messages
  • Activity - Using STAR to Make Your Case
  • Activity - Using the STAR Method
  • 10. Coping Techniques
  • 10a. Case Study
  • Quiz - module 10
  • Activity - Techniques for Building Rapport
  • Activity - Apply the PEGASUS Model
  • Activity - Communicating in Writing with a Difficult Person
  • Activity - If by Rudyard Kipling
  • 11. Dealing with Difficult Behavior
  • 11a. Case Study
  • Quiz - module 11
  • Activity - Sue_s Replies
  • Activity - Corporate Training Seminar
  • Activity - Types of I Messages
  • Activity - Actions When You are On the Spot
  • Activity - Representation System Types
  • Activity - Tips for Written Communication to a Difficult Person
  • Final Test (Assertiveness & Confidence)
Completion rules
  • You must complete the test "Final Test (Assertiveness & Confidence)"
  • Leads to a certification with a duration: Forever