Change Management

Supervisors & Managers


Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and your participants will gain some valuable skills through this workshop.

The Change Management workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

Change Management Course Outline:

Module One: Getting Started
Workshop Objectives

Module Two: Preparing for Change
Defining Your Strategy
Building the Team
Module Three: Identifying the WIIFM
What"s In It For Me?
Building Support

Module Four: Understanding Change on an Individual Level

Module Five: Leading and Managing the Change
Preparing and Planning
Keeping the Lines of Communication Open
Coping with Pushback

Module Six: Gaining Support
Gathering Data
Addressing Concerns and Issues
Evaluating and Adapting

Module Seven: Making it all Worthwhile
Leading Status Meetings
Celebrating Successes
Sharing the Results and Benefits

Module Eight: Using Appreciative Inquiry
The Four Stages
The Purpose of AI
Examples and Case Studies

Module Nine: Bringing People to Your Side
A Dash of Emotion
Plenty of Facts
Bringing it All Together

Module Ten: Building Resiliency
What is Resiliency?
Why is it Important?
Five Easy Steps for the Leader and the Individual

Module Eleven: Building Flexibility
What is Flexibility?
Why is it Important?
Five Easy Steps for the Leader and the Individual

  • Section 1 - Theory
  • 1. Change Management - Getting Started
  • 00-Pre-Assignment
  • 2. Preparing for Change _Change Mgt_
  • Module 02 Case Study-4
  • 3. Identifying the WIFM
  • Module 03 Case Study-5
  • 4. Understanding Change
  • Module 04 Case Study-6
  • 5. Leading _ Managing the Change
  • Module 05 Case Study-7
  • 6. Gaining Support
  • Module 06 Case Study-8
  • 7. Making It All Worthwhile
  • Module 07 Case Study-9
  • 8. Using Appreciative Inquiry -
  • Module 08 Case Study-10
  • 9. Bringing People to Your Side
  • Module 09 Case Study-11
  • 10. Building Resiliency
  • Module 10 Case Study-12
  • 11. Building Flexibility
  • Module 11 Case Study-13
  • Section 2 - Practice What You Learnt
  • 01-Reflecting on a Past Change
  • 02-Contemporary Chemical Phase I
  • 03-Elements of a High Performing Change Management Team
  • 04-Essential Roles for a Change Management Team
  • 05-Change Management Team Job Description
  • 06-SWOT Analysis
  • 07-Unexpected Events
  • 08-Open and Honest Communication
  • 09-Contemporary Chemical Phase II
  • 10-Handling Pushback
  • 11-Communication Plan for Contemporary Chemical Pilot
  • 12-Force Field Analysis
  • 13-Force Field Analysis at Contemporary Chemical
  • 14-Stop Micromanaging
  • 15-Feedback at Contemporary Chemical
  • 16-Content or Process
  • 17-Ten Tips for Facilitating Meetings
  • 18-The Four Stages of Appreciative Inquiry
  • 19-Shopping for a Washing Machine
  • 20-Appreciative Inquiry at Big Box
  • 21-Program Expansion at Contemporary Chemical
  • 22-Steps for Building Resilience
  • 23-Toward Building Resilience
  • 24-ARUP Laboratories and the New Schedule
  • Recommended Reading List
  • Module 12 Closing
  • Assessment - Change Management.
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever