Coaching & Mentoring For Higher Performance

Supervisors & Managers


Description

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

The Coaching And Mentoring course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

Content
  • 1. Coaching and Mentoring
  • Pre-Assignment
  • 2. Defing Coaching _ Mentoring
  • Module 02 Case Study
  • 01-A Coach is and Mentor is Cards
  • 3. Goal Setting
  • Module 03 Case Study
  • 04-Project without Goal Handout
  • 4. Understanding the Realities
  • Module 04 Case Study
  • 07-Getting a Picture Handout
  • 5. Developing Options
  • Module 05 Case Study
  • 09-BIG Developing Options Template
  • 6. Wrapping it All Up
  • Module 06 Case Study
  • 10-Coaching Scenario
  • 7. The Importance of Trust
  • Module 07 Case Study
  • 11-3T Form
  • 14-8-Steps to Building Trust
  • 8. Providing Feedback
  • Module 08 Case Study
  • 15-Feedback Sandwich Scenario
  • 16-Constructive Criticism Job Aid
  • 9. OVERCOMING ROADBLOCKS
  • Module 09 Case Study
  • 17-Obstacles Activity
  • 10. Reaching the End
  • Module 10 Case Study
  • 19-SMART Goal
  • 11. How Mentoring Differs from Coaching
  • Module 11 Case Study
  • 24-Goal Re-Evaluation
  • 26-Wrapping It Up
  • Module 12 Closing
  • Assessment - Coaching & Mentoring Others.
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever