Middle Manager Training

Sales & Marketing


Traditionally, middle managers make up the largest managerial layer in an organization. The Middle Manager is responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization and understands how to effectively execute these goals.

It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed. No matter the organization"s structure or size, it will benefit from employing well-trained middle managers. Having a middle manager understand their role in the organization is very important. They are in communication with a very large percentage of the company, and will have a large impact throughout the organization.

Middle Manager Course Outline:

Module One: Getting Started
Workshop Objectives

Module Two: Introduction to Management
What is Management?
What Do Mangers Do?
What Does It Take to Be a Manager?
Why Does Management Matter?

Module Three: Ethics and Social Responsibility
What is Ethical Workplace Behavior?
What is Unethical Workplace Behavior?
How to Make Ethical Decisions
What is Social Responsibility?

Module Four: Managing Information
Why Information Matters
Strategic Importance of Information
Characteristics and Costs of Useful Information
Getting and Sharing Information

Module Five: Decision-Making
What is Rational Decision-Making?
Steps to Rational Decision-Making
Limits to Rational Decision-Making
Improving Decision-Making

Module Six: Control Basics of Control
The Control Process
Is Control Necessary or Possible?
How and What to Control
Control Methods

Module Seven: Organizational Strategy
Basics of Organizational Strategy
Sustainable Competitive Advantage
Strategy-Making Process
Corporate, Industry, Firm Level Strategies

Module Eight: Innovation and Change
Organizational Innovation
Why Innovation Matters
Managing Innovation
Organizational Change
Why Change Occurs and Why it Matters
Managing Change

Module Nine: Organizational Structures and Process
Organizational Authority
Job Design
Designing Organizational Process

Module Ten: Managing Teams
The Good and the Bad of Using Teams
Kinds of Teams
Work Team Characteristics
Enhancing Work Team Effectiveness

Module Eleven: Motivation and Leadership
Basics of Motivation
Equity Theory
Expectancy Theory
What is Leadership?
Situational Leadership
Strategic Leadership

Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

  • Middle Manager - Intro
  • Pre-Assignment Review
  • 1. Getting Started _Middle Manager_
  • 2. Introduction to Management _Middle Manager_
  • Module 02 Case study
  • Activity-Effective and Efficient Management
  • 3. Ethics _ Social Responsibility _Middle Manager_
  • Module 03 Case study
  • Activity-Identifying Ethics
  • 4. Managing Information _Middle Manager_
  • Module 04 Case study
  • Activity-Important Information
  • 5. Decision Making _Middle Manager_
  • Module 05 Case study
  • Activity-Decisions
  • 6. Control _Middle Manager_
  • Module 06 Case study
  • Activity-Methods
  • 7. Organizational Strategy _Middle Manager_
  • Module 07 Case study
  • Activity-SWOT Analysis
  • Activity-Competitive Advantage
  • 8. Innovation and Change _Middle Manager_
  • Module 08 Case study
  • Activity-Strategy
  • 9. Organizational Structures and Process _Middle Manager_
  • Module 09 Case study
  • Activity-Job Creation
  • Activity-Organizational Process
  • Closing - Middle Manager
  • 10. Managing Teams _Middle Manager_
  • Activity-Characteristics
  • Activity-Enhancing Teams
  • Module 10 Case study
  • 11. Motivation and Leadership _Middle Manager_
  • Module 11 Case study
  • Activity-Motivation
  • Activity-Theories
  • Activity-Strategic Leadership
  • Activity-Communication
  • Activity-Managing Innovation
  • Activity-Managing Change
  • Recommended Reading List
  • Assessment - Middle Manager
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever