Human Resources Management

Human Resources


Recently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers" job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.

The Human Resources Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations.

Human Resource Management Course Outline:

Module One: Getting Started
Workshop Objectives

Module Two: A History of Human Resources
A Brief History
What is Human Resources Today?

Module Three: The Interview Process
The General Format
Types of Questions
Do"s and Don"ts

Module Four: Employee Orientation
The Orientation Process
The Role of Management and the Role of Human Resources
Tips and Tricks

Module Five: Following Up with New Employees
Daily Checklist for the First Week
Following Up at the End of the Week
Weeks and Months Later

Module Six: Workplace Safety
Understanding Your Role and Responsibilities
Understanding Local Rules
Understanding Industry-Specific Rules

Module Seven: Dealing with Harassment And Discrimination
Defining Harassment
Types of Workplace Discrimination
A Manager"s Responsibility
An Employer"s Responsibility

Module Eight: Workplace Violence
Defining Violence
A Manager"s Responsibility
An Employer"s Responsibility

Module Nine: Managing Employee Performance
Choosing the Time and Place For Feedback
Types of Employee Appraisals
Using the Feedback Sandwich
Encouraging Growth and Development

Module Ten: Disciplining Employees
Understanding Your Role
Understanding Your Choices
Having the Meeting
Following Up

Module Eleven: Terminating Employees
Documenting Events
Preparing for the Decision
Making the Decision
Communicating the Decision

Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

  • Human Resource Management
  • Pre-Assignment
  • 1 and 2 HR Management
  • Module 02 Case Study
  • 3. Recruiting and Interviewing
  • Module 03 Case Study
  • 4. Retention and Orientation
  • Module 04 Case Study
  • 5. Following Up with New Employees
  • Module 05 Case Study
  • 01-Follow Up Checklist
  • 6. Workplace HEalth and Safety
  • Module 06 Case Study
  • 7. Workplace Bullying_ Harrassment_ and Violence
  • Module 07 Case Study
  • 8. Workplace Wellness
  • Module 08 Case Study
  • 9. Providing Feedback to Employees
  • Module 09 Case Study
  • 02-Feedback Scenarios
  • 10. Disciplining Employees
  • Module 10 Case Study
  • Module 11 Case Study
  • Closing - Actress
  • Recommended Reading List
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever