Lean Process and Six Sigma

Supervisors & Managers


Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result.

Our Lean Process And Six Sigma workshop will provide an introduction to this way of thinking that has changed so many corporations in the world. This workshop will give participants an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in their own organizations.

Lean Process And Six Sigma Course Outline:

Module One: Getting Started
Workshop Objectives

Module Two: Understanding Lean
About Six Sigma
About Lean
History behind Lean
Toyota Production Systems
The Toyota Precepts

Module Three: Liker's Toyota Way
People and Partners
Problem Solving

Module Four: The TPS House
The Goals of TPS
The First Pillar: Just In Time (JIT)
The Second Pillar: Jidoka (Error-Free Production)
Kaizen (Continuous improvement)
The Foundation of the House

Module Five: The Five Principles of Lean Business
Value Stream
Seek Perfection

Module Six: The First Improvement Concept (Value)
Basic Characteristics
Applying the Kano Model

Module Seven: The Second Improvement Concept (Waste)
The New Wastes

Module Eight: The Third Improvement Concept (Variation)
Common Cause
Special Cause

Module Nine: The Fourth Improvement Concept (Complexity)
What is complexity?
What causes complexity?
How to Simplify?

Module Ten: The Fifth Improvement Concept (Continuous improvement)
The PDSA Cycle (Plan, Do, Study, Act)
The DMAIC Method
Module Eleven: The Improvement Toolkit
Genchi Genbutsu
Womack's Principle
A Roadmap for implementation

Module Twelve: Wrapping Up
Words from the Wise
Lessons Learned
Completion of Action Plans and Evaluations

  • 0. Lean Process And Six Sigma
  • Pre-Assignment _Your MIP _ My Improvement Project_
  • 1. Lean Process and Six Sigma - Intro
  • 2. Understanding LEAN
  • 2a. Module 02 Case Study
  • Quiz -module 2
  • 3. Liker_s Toyota Way
  • 3a. Module 03 Case Study
  • Quiz - module 3
  • 4. The TPS House
  • 4a. Module 04 Case Study
  • Quiz - module 4
  • 01-The TPS House
  • 02-My Improvement Plan _MIP_
  • 5. The 5 Priciples of LEAN Business
  • 5a. Module 05 Case Study
  • Quiz - module 5
  • 03-The 4P Model
  • 04-The Five Why_s
  • 05-The Five Why_s Example
  • 6. The First Improvement Concept _Value_
  • 6a. Module 06 Case Study
  • Quiz - module 6
  • 06-Smooth Flow Processing
  • 07-The Refrigerator
  • 7. The 2nd Improvement Concept _Waste_
  • 7a. Module 07 Case Study
  • Quiz - module 7
  • 08-The Hotel
  • 8. The 3rd Improvement Concept _Variation_
  • 8a. Module 08 Case Study
  • Quiz - module 8
  • 09-DMAIC
  • 10-DMAIC - A Hotel_s Consumption of Soap
  • Tools for DMAIC
  • 9. The 4th Improvement Concept _Complexity_
  • 9a. Module 09 Case Study
  • Quiz - module 9
  • 11-Value Stream Map _VSM_
  • 10. The 5th Improvement Concept _Continuous Improvement_
  • 10a. Module 10 Case Study
  • Quiz - module 10
  • 12-Six Sigma Organization
  • 11. The Improvement Toolkit
  • 11a. Module 11 Case Study
  • Quiz - module 11
  • Kano MIP
  • PDSA Cycle
  • Spaghetti Diagram
  • Closing
  • Action Plan
  • Recommended Reading List
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever