Contract Management

Human Resources


It is easy to overlook the importance of contract management because it seems to be a boring, mundane topic. Contracts, however, are the basis of most business relationships. If contracts are managed well, business relationships will flourish. If they are not, companies face financial loss, relationship harm, and damaged reputations.

With our course participants will learn the insides and outs of Contract Management. Contracts are made with vendors, employees, customers, partnerships, and these agreements must be managed carefully. In order to effectively implement Contract Management it is necessary to understand all the small details, and that is what you get with this workshop.

Contract Management Course Outline:

Module One: Getting Started
Housekeeping Items
The Parking Lot
Workshop Objectives

Module Two: Defining Contract Management
What is Contract Management?
Contract Types
Contract Elements
Risks of Poor Contract Management
Case Study
Module Two: Review Questions

Module Three: Legal and Ethical Contract Management
Contract Law I
Contract Law II
Defining Ethical Contract Management
Ethical Breaches
Case Study

Module Three: Review Questions
Module Four: Contract Management Requests
Choosing Potential Bidders
RFPs and Technology
Calculating Value
Making a Choice
Case Study
Module Four: Review Questions

Module Five: How to Create a Contract
Templates and Software
Risks of Noncompliance
Case Study
Module Five: Review Questions

Module Six: Contract Negotiations
Be Prepared
Prioritize Terms
Remain Professional
Execute the Contract
Case Study
Module Six: Review Questions

Module Seven: Assess Performance
What Performance Can Be Assessed
Creating Metrics
Measuring Performance
Improving Performance
Case Study
Module Seven: Review Questions

Module Eight: Relationships
Qualities of Effective Relationships
Relationship Pitfalls
Building Trust
Maintaining Relationships
Case Study
Module Eight: Review Questions

Module Nine: Amending Contracts
Redlines and Strikeouts
Replacing Clauses
Describing Amendments
Amendment Status
Case Study
Module Nine: Review Questions

Module Ten: Conducting Audits
Why Audit?
Establishing Procedures
Investigate and Report
Case Study
Module Ten: Review Questions

Module Eleven: Renewing Contracts
Involve Stakeholders
Check for Accuracy and Changes
Update or Cancel
Case Study
Module Eleven: Review Questions

Module Twelve: Wrapping Up
Words from the Wise
Lessons Learned
Completion of Action Plans and Evaluations

  • Quick Overview - Contract_Management
  • Tutorials & Quizzes
  • Contract Management
  • Activities & Additional Resources
  • 01.Offers
  • 02.Contracts
  • 03.Choosing Bidders
  • 04.Calculating Value
  • 05.Wording
  • 06.Preparing to Negotiate
  • 07.Priorities
  • 08.Metrics
  • 09.Scorecard
  • 10.Redlines and Strikeous
  • 11.Replace Clause
  • 12.Plan
  • 13.Recommendation
  • 14.Stakeholders
  • 15.Reviews
  • Action Plan Form
  • Recommended Reading List
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever