Measuring Results from Training

Human Resources


Description

Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits with a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits. Other topics, like communication or leadership, might have benefits that you can"t put a dollar value on.

Our Measuring Results From Training course, participants will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings. Once the training has been evaluated the next step is to modify and update the curriculum to create content that is better suited for the participants.

Measuring Results From Training Course Outline:

Module One: Getting Started
Workshop Objectives

Module Two: Kolb's Learning Styles
The Four-Stage Process
Accommodators
Divergers
Convergers
Assimilators
Module Three: Kirkpatrick's Levels of Evaluation
Overview
Level One: Reactions
Level Two: Learning
Level Three: Behavior
Level Four: Results

Module Four: Types of Measurement Tools
Goal Setting
Self-Evaluations
Peer Evaluations
Supervisor Evaluations
High-Level Evaluations

Module Five: Focusing the Training
Performing a Needs Assessment
Creating Learning Objectives
Drilling Down Into Content

Module Six: Creating an Evaluation Plan
What Will We Evaluate?
When Will the Evaluation be Completed?
How Will We Evaluate It?
Who Will Perform the Evaluation?

Module Seven: Assessing Learning before Training
Workplace Observation
Objectives Assessment
Pre-Assignments and Pre-Tests

Module Eight: Assessing Learning during Training
Reviewing Learning Objectives
Performing Hip-Pocket Assessments
Quizzes and Tests
Skill Assessments

Module Nine: Assessing Learning after Training
Evaluation Timelines
Learning Journal
Goal Setting
Additional Methods of Evaluation

Module Ten: The Long Term View
Creating a Long Term Evaluation Plan
Methods of Evaluation
Documenting Lessons Learned

Module Eleven: Calculating the Return on Investment (ROI)
A Basic ROI Formula
Identifying and Measuring Tangible Benefits
Identifying and Measuring Intangible Benefits
Calculating Total Costs
Making a Business Case

Module Twelve: Wrapping Up
Words from the Wise
Lessons Learned
Completion of Action Plans and Evaluations

Content
  • Overview - Measuring Results From Training
  • Pre-Assignment
  • Tutorials & Quizzes
  • Measuring Results from Training
  • Activities
  • 01-360 Degree Feedback Example _Supervisory Skills_
  • 02-Smith Computers Inc.
  • 03-Evaluation Plan Template
  • 04-Learning Journal Template
  • Action Plan
  • Recommended Reading List
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever