Social Intelligence

Personal Development


Social Intelligence is about understanding your environment and having a positive influence. Your participants will become more confident in their social situations by learning how to express and interpret social cues. They will create positive connections and increase their influence during social situations.

Increasing Social Intelligence will provide benefits throughout their professional and personal lives. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give participants the advantage in their interactions. Social interactions are a two way street, know the rules of the road!

Social Intelligence Course Outline:

Module One: Getting Started
Workshop Objectives

Module Two: Increase Your Self-Awareness
Remove or Limit Self-Deception
Ask for Feedback
Be Open to Change
Reflect on Your Actions
Case Study
Module Two: Review Questions

Module Three: The Keys to Empathy
Listening and Paying Attention
Don’t Judge
Shift Your View
Don’t Show Fake Emotions
Case Study
Module Three: Review Questions

Module Four: Active Listening
Don’t Jump to Conclusions
Shift your Focus
Don’t Discount Feelings
Case Study
Module Four: Review Questions

Module Five: Insight on Behavior
Facts vs. Emotion
Online Communication
Listen and Watch More
Case Study
Module Five: Review Questions

Module Six: Interpersonal Communication
Give Respect and Trust
Be Consistent
Always Keep Your Cool
Observing Body Language
Case Study
Module Six: Review Questions

Module Seven: Social Cues (I)
Recognize Social Situations
The Eyes Have It
Non-Verbal Cues
Verbal Cues
Case Study
Module Seven: Review Questions

Module Eight: Social Cues (II)
Spectrum of Cues
Review and Reflect
Being Adaptable and Flexible
Personal Space
Case Study
Module Eight: Review Questions

Module Nine: Conversation Skills
Current Events
Conversation Topics
Cues to Watch For
Give People Your Attention
Case Study
Module Nine: Review Questions

Module Ten: Body Language
Be Aware of Your Movements
It’s Not What You Say, It’s How You Say It
Open Vs. Closed Body Language
Communicate with Power
Case Study
Module Ten: Review Questions

Module Eleven: Building Rapport
Take the High Road
Forget About Yourself
Remembering People
Ask Good Questions
Case Study
Module Eleven: Review Questions

Module Twelve: Wrapping Up
Words from the Wise
Lessons Learned
Completion of Action Plans and Evaluations

  • Quick Overview - Social Intelligence
  • Tutorials & Quizzes
  • Social Intelligence
  • Activities
  • 01-My Self-Deceptions
  • 02-Importance of Feedback
  • 03-How I Can Be Open to Change
  • 04-My Reflections
  • 05-How I Judge Others
  • 06-Shifting My View
  • 07-What is Attunement
  • 08-Jumping to Conclusions
  • 09-Shifting My Focus
  • 10-Phrases That Discount Feelings
  • 11-What is Perception
  • 12-Fact vs. Emotion
  • 13-How I Can Listen and Watch More
  • 14-Giving More Respect and Trust
  • 15-Building Consistent Behaviors
  • 16-Ways to Keep Our Cool
  • 17-How to Recognize a Social Situation
  • 18-What Eyes Can Tell Us
  • 19-Define a Spectrum of Cues
  • 20-How I Can Review and Reflect
  • 21-How Can I Be More Adaptable and Flexible
  • 22-Current Events We Can Discuss
  • 23-Acceptable Conversation Topics
  • 24-Recognizing Cues
  • 25-Giving Someone Else My Attention
  • 26-How Can I Be More Aware
  • 27-Open vs. Closed Body Language
  • 28-Ways to Communicate With Power
  • 29-Taking the High Road
  • 30-How I Can Forget About Myself
  • 31-Ways to Remember People
  • 32-Good Questions
  • Action Plan
  • Recommended Reading List
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever